An eVISA is only valid for a Single/Multiple journey to Malaysia within 3 months from the date of issuance, provided that the applicant's passport remains valid and it is only for purposes of tourism and commercial trips for the maximum of 30 days. Once the applicant enters Malaysia, theywill be subject to Malaysian laws.

  Applicants are responsible to ensure that their stay in Malaysia is well within the time period approved and stated in the eVISA. Applicants are also not allowed to accept any employment, or enroll into any education system, or represent the foreign information media during theirstay in Malaysia.

  All eVISA applications are considered on individual merit, and the Malaysia High Commission/Consulate has the right to seek additional information at any stage of processing. The fact that an application for visa has been received by the eVISA system does not guarantee that the eVISA will be issued. Malaysia High Commission/Consulate reserves the right to refuse an eVISA application without providing any reason. Applicant shall ensure that they hold a valid Malaysia eVISA before they travel to Malaysia.

  Applicants must submit their eVISA applications at an appropriate time before travelling to Malaysia. Under no circumstances will eE Services be responsible or liable for any delay of travel arrangement as a result of an applicant's inappropriate action in regard to the time of submitting the visa application or the visa assessment result of the High Commission and Consulates.

  Applicants must ensure that all information furnished by, or on behalf of the applicant for the eVISA application is true and accurate. Any mistake / misinformation caused by the applicants, which results to rejection and re-application of eVISA, the applicant acknowledges and agrees to re-apply and pay for a new eVISA application.

  An eVISA may be revoked at any time and for any reason, such as new information influencing eligibility. Applicants may be subjected to administrative or criminal penalty if they knowingly and willfully make any materially false, fictitious, or fraudulent statement or representation in an electronic travel authorization application submitted by the applicant or on the applicant's behalf.

  Applicants must ensure that all supporting documents or image uploaded for the eVISA application such as passport photos, passport landing pages, return tickets, accommodation proof or other supporting documents are clear and viewable as per the specification provided. Any supporting documents image that is found to be not clear, blur, unreadable or does not meet the required specifications may result in an eVISA application rejection or denial of entry into Malaysia by the Malaysia Immigration Officer at the entry/exit points.

  Applicants are required to make payments for the eVISA processing fee and Visa fee in order to submit the eVISA application. Additional fees will be imposed by the online payment gateway service provider for the online payment transactions made between the applicant and the authorized issuing banks. In the event the eVISA application is rejected, Visa Fee is subject to refundable and the process of refunding may take up to 5 - 15 days. However, the Processing fee will not be refunded back to the applicants.

  eVISA application will be processed within 24 - 48 hours from the time the applicants has made payment and the submitted eVISA application. The approval of eVISA application is under the sole discretion of the Windowsmalaysia & Malaysia High Commission/Consulate. Malaysia High Commission/Consulate also reserves the right to decline/rejects an eVISA application without providing any reason whatsoever.

  The 24 - 48 hours processing time only applies for the High Commission /Consulate working days and does not include weekends, public holidays, Malaysian holidays, current country or region holidays and other holidays which may be announced.

  The 24 - 48 hours processing time also does not include unforeseen or uncontrollable events including, but not limited to, system maintenance downtime, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events or acts of war.

  Once the application has been approved, applicants will receive an email notification regarding the eVISA application result. Application result may include the following status:

  Approved - The eVISA application has been approved

  Rejected - The eVISA application has been declined

  Request for Document - Applicants is required to upload/re-upload supporting documents as specified by the Malaysia High Commission/Consulate

  Request For Interview - Applicants is required to attend an interview session with the Malaysia High Commission/Consulate before any approval decision is been made.

  If the applicant is required to provide document, applicants must ensure they upload/re-upload the specified supporting documents as per requested by the Malaysian High Commission/Consulate immediately. The processing time will be reset back to 24 - 48 hours once the applicants have successfully uploaded the specified supporting documents. The Malaysia High Commission / Consulate can decide to request document for an eVISA application multiples times until the applicant uploads correctly the specified supporting documents.

  If the applicant is required to attend the interview, applicants must ensure to attend the interview session as per the scheduled date and time set by the Malaysia High Commission / Consulate to ensure the approval decision can be made accordingly.

  The Malaysian High Commission/Consulate has the right to reject any eVisa applications without providing reasons of rejection.

  Applicant is acknowledged and confirms that the E Services is not involved in the visa assessment and decision-making process. The Malaysia High Commission/Consulates has the authority to decide whether an eVISA will be issued or not, the type of eVISA to be issued as well as its validity, duration of stay and number of entries in accordance with Malaysia's relevant laws and regulations. Applicant is required to pay all the fees to the E Services regardless of the result of the application.

  Issuance or approval of an eVISA does not in any way guarantee the applicant the right to enter Malaysia. The entry is at the sole discretion of the Malaysia Immigration Officer at the entry point. In case of denial of visa or entry into Malaysia by the Immigration Officer, E Services shall not be liable to the applicant in any manner.

  Applicants shall furnish the following proofs to the Immigration Officers at the Entry/Exit points:

  eVisa

  Sufficient expenses (Cash / Credit Cards / ATM Cards)

  Confirmed returned tickets

  Inquiries to the E Services is based on its unilateral understanding of applicant's inquiries and the limited information known and mastered by it in order to provide assistance for its applicants for their visa applications. No matter what circumstances, it cannot be interpreted that the E Services has made any promise or assurance, nor does it bear any other legal responsibility for the answers to applicant's inquiries.

  Applicants acknowledge and agree that under no circumstances will the E Services be liable to them or anyone claiming through them for any indirect, incidental, special and/or consequential losses or damages of whatever nature, or for loss or profits, loss of opportunity, loss of business or goodwill or interruption of business, whether arising out of or in connection with their application and/or any of the eVISA application services, and whether or not relating to any act, error, omission or negligence by the E Services Counter or any officer, agent, employee and representative of the E Services.

  eVisa / Visa is subject to entry permission by an Immigration Official at the time of actual entry and can be revoke at any time.

  Windowsmalayisa.com is an online private application which is operated by EServices. This website is not associated with anyone. This portal is developed to assist individuals to complete the necessary paperwork for short-term social visit in Malaysia There is a fee for this service which includes expert guidance, assistance and incorporates the fees charged by the Government of Malaysia. An application can also be submitted for a lower fee through these portal though doing so would be without our expertise and experience.

  Please note that We does not make phone calls for getting applicant information. Please report immediately to us , If you receive any call or demanding additional payment.